Policies

Policies

Baseline Animal Pet Boarding & Grooming offers exceptional dog and cat boarding services while you are away from home. We make sure that your pet is given exceptional care, we provide spacious & clean kennels and make sure they have clean bedding and ample food while they stay with us.

Please click on the link below to read and complete our boarding agreement. You can either email or fax the agreement to us before your pet's stay or you can bring it with you when you come to check your pet in.

Payment Policy

We accept cash, Visa, Mastercard, Discover, American Express and Care Credit.
We Also Accept Money Orders and CareCredit

Boarding Rules and Regulations

All Dogs:
  • Must be current on DHPPC-BORD-RABIES
  • Bordetella is required every 6 months
  • For kenneling prices please contact our office 909.987.4788

All Cats:
  • Must be current on FVRCP-RABIES
  • For kenneling prices please contact our office 909.987.4788
dog - pet boarding and grooming in rancho cucamonga, CA
All vaccine records from other hospitals must be in the name of the correct pet. For example, vaccine records cannot be under "Fluffy" and the cat at Baseline for boarding is "Gizmo", then owner say the cat's name changed.

One day of boarding is from 12 midnight to the next night at midnight, so a dog that comes in on Friday, regardless of time-in, and goes home on Monday, regardless of time-out, is 4 days of boarding. Friday-Saturday-Sunday-Monday = 4 days. Every day the pet is here we clean and care for them and it's considered one day.

Owners when dropping off, need to fill out a Boarding Agreement Check In/Check Out Form and also sign an estimate.

A deposit is required from new clients at the time of drop off.

Vaccine Policy
All animals admitted to the hospital for surgeries and hospitalization must be current on vaccines.

Cats must be current on FVRCP and RABIES vaccines.

Dogs must be current on DHPPC, BORDETELLA and RABIES vaccines.

If this is your first time bringing your pet to Basline Animal Hospital for Boarding & Grooming, to make the checkin process faster, please print & complete our Boarding Agreement below before you come to our facility.
View & Print Our Boarding Agreement
Contact us in Rancho Cucamonga, California, to set up an appointment at our
animal boarding facility for your pet or to learn more about the boarding agreement.

Grooming & Boarding Retail Hours:

Monday – Friday 8:00am – 5:00pm

Saturday 8:00am - 4:00pm; CLOSED SUNDAY


Boarding After Hour Drop Off & Pick-up at the Hospital Location:


 Tuesday - Friday 5:00pm – 6:00pm

Saturday, Sunday & Monday - No After Hour Pick-up Available


THERE IS NO DOCTOR OR STAFF ON PREMISES AFTER BUSINESS HOURS

THERE IS NO DOCTOR AVAILABLE ON SUNDAYS OR MONDAYS


BEST TIME TO DROP OFF YOUR PETS FOR BOARDING: MON-SAT 8-11am and 2-4:30pm

IF YOUR PET REQUIRES VACCINES SAME DAY THEY MUST BE DROPPED OFF BEFORE 11AM.

(It is highly recommended to vaccinate your pet two weeks prior to your boarding appointment)


Hospital Hours: 

HOSPITAL HOURS DURING COVID-19 CRISIS:

Monday - Administration Only Receptionist is in: 8am-5pm

(only to set appointments, get medications, answer basic questions, and pick-up food)

Tuesday - Friday: 9:00am - 6:00pm

Saturday: 8:00am - 4:00pm

Sunday: Closed

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